Account Research Specialist

Consulting Radiologists, Ltd. is seeking an Account Research Specialist to review work queue and utilize all available means to obtain and update missing or incomplete insurance information, thereby reducing the number of accounts in patient responsibility status and statements generated to patients.

Responsibilities: 

  • Review accounts in work queue daily according to parameters set by Manager, depending on team needs. Utilize all available facility EMRs and other resources to locate and confirm eligibility.
  • Add pertinent insurance to accounts and file claims.
  • Make outbound calls as directed by Manager.
  • Other duties as assigned.

Qualifications:

  • High school or equivalent education.
  • Two to three years’ experience in medical billing environment.
  • Excellent communication and organizational skills, detail-oriented, and ability to learn quickly.
  • Ability to manage multiple tasks and prioritize appropriately.
  • Demonstrated ability to work well in a team-oriented environment.
  • Experienced working in a Windows environment including MS Office (Excel, Word, Outlook).
  • Experience using EPIC and using Healthia (or other eligibility verification tools), preferred.
  • Prior experience in a work-from-home environment preferred. Ability to maintain focus, stay current with all responsibilities, and work without direct supervision.

Physical Requirements and Work Environment:

  • Frequent speaking in English, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, extended periods working at a computer.
  • Have a secluded and secure office area in which to perform job duties during the workday.
  • Have reliable high – speed internet access and a work environment free from distractions.

Hours:
Full-Time (Benefit Eligible)