I wanted to reach out to you and let you know what a wonderful experience I had during a recent mammogram. This past Monday I was seen at the CRL Imaging Southdale in Edina. Janeen was absolutely delightful. Not often can you say you enjoyed a mammogram, but Janeen was so exceptional, it was indeed a pleasant experience. She was friendly and informative from the time she greeted me in the reception area until we parted. She was gentle, professional and even a little humorous. She is a gem!
I wanted to take a moment to share the experience I had at CRL last Friday. My yearly mammogram reflected a spot that was not there last year. I came to the CRL Imaging Edina office for an ultrasound and biopsy, and as you can imagine, I was very frightened and nervous about this procedure. From the moment I entered your office, I felt enveloped in kindness and caring. From the repeat mammogram, the ultrasound examination by Jessica and the biopsy performed by Dr. Sara Veldman, I was treated with dignity, respect and a “sisterly love”, that was absolutely beautiful. Because of your staff, what could have been a horrific experience, was an exercise in compassion. I cannot thank you enough and I appreciate the excellent care I have received from CRL over many years, that resulted in early detection and hope for my future.
I was in the Southdale clinic for my annual mammogram. Lauri S. did all the xrays for me that day and I just wanted to let you know how professional, pleasant and kind she was. She was caring and understanding of my recent history having had a biopsy last year. She left a lasting impression on me about how good it feels to be treated that well. I wanted you to know that she is outstanding in her position and seems to really care about the people she is taking care of.